Terms and conditions of making patterns fly

1- General:
The sale of articles through this website is done under the name making patterns fly. These Terms and Conditions apply to all sales of products made in Spain, including the Canary Islands and the Balearic Islands and outside of Spain by www.makingpatternsfly.com, with address at Calle Llull, nº 48, 5º-4º 08005 of Barcelona, ​​with telephone +34 617 235 179 and email info@makingpatternsfly.com.

The information or personal data that you provide about you will be treated in accordance with the provisions of the Data Protection Policies. By using this website you consent to the processing of such information and data.

2- Prices:
The prices published in www.makingpatternsfly.com are in Euros and are valid except for typographical errors. All prices include VAT applicable on the day of the order, any change in VAT rate will be applied automatically to the prices of the products on sale at www.makingpatternsfly.com.

Offers on products for sale at www.makingpatternsfly.com will be shown on the product sheet and, if not stated otherwise, will be valid as long as they are displayed on the screen.

3- Error correction:
In the event that you detect that an error has occurred when entering your personal data during your registration as a user of this web page, you may modify them in the “Login” section, within your customer account.

4- Shopping:

4.1- Buying patterns:
To purchase a pattern, you must follow the online purchase procedure and click on “Finish Purchase”. After this, you will receive two emails, the first acknowledging receipt of your order (New order “We have received your order”) with a summary of the details of your order and in the second mail (Links downloading patterns “It has been completed your order “) where the purchased products and download links are displayed.

4.2- Purchase of a virtual gift card:

4.2.1- Purchase of the virtual gift card:
With regard to the virtual Gift Card, you must follow the same online purchase procedure that we have indicated in the previous paragraph and in this case once you have made the purchase you will receive two emails, the first acknowledging receipt of your order ( New order “We have received your order”) with a summary of the details of your order and in the second mail (“Congratulations! You have received a gift card from Making Patterns Fly”) which shows a detailed summary of the product purchased, in this In case of a gift card with a link to download the card, in this email we will confirm that the gift card has been delivered correctly to the email address indicated by you.

4.2.2- Redemption of the virtual gift card:
To redeem the gift card, you must access our website, choose a pattern, add it to the cart and enter the discount code to apply it.

The amount you do not spend will be cumulative in the next purchase as long as the gift card has not expired.

If the purchase exceeds the available balance on the Card, the difference may be paid through the payment method accepted at www.makingpatternsfly.com

The card is valid for ONE YEAR from the date of purchase.

The purchase of the patterns and the virtual gift card can be made any day of the week including Saturdays and Sundays.

4.3- Discount coupons:
If you have received a discount coupon for making patterns fly you should follow the usual online purchase procedure. When you are completing the payment page enter the coupon code, then click on the coupon and finally finalize the purchase.

5- Size change:
In the cases in which you consider that the size you have chosen from the acquired pattern does not meet your needs, and without prejudice to the right of withdrawal that assists you legally and contractually, you will have 1 MONTH to request a change of size by sending an email to info@makingpatternsfly.com of this web page and indicate the size you want, as long as it is the same pattern. We will send you an email with the download link of the new size you have requested.

6- Payment Mode:
When making the order, the customer can pay the purchases made at www.makingpatternsfly.com through Paypal, paying through it with your account or with a credit / debit card from the same platform

7- Product:
Offers submitted by www.makingpatternsfly.com are valid within the dates indicated. www.makingpatternsfly.com reserves the right to modify the patterns according to the difficulties imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and do not commit the seller in any way www.makingpatternsfly.com.

8- Downloads:
An order is considered delivered at the time the customer receives the e-mail with the download links of the patrons. It is up to the client to verify that he has correctly received the documents and indicate if there is any type of anomaly by sending an email to info@makingpatternsfly.com.

By default, invoices will be sent to the email address indicated by the customer at the time of registration at www.makingpatternsfly.com

9- Cancellation policies:
If the cause of the cancellation was that the download files are defective or the download does not correspond to the request in the order, www.makingpatternsfly.com will bear the costs of the return and / or new shipment.

10- Industrial and intellectual property
You acknowledge and consent that all copyright, trademark and other rights of industrial and intellectual property over the materials or content provided as part of the web page correspond to us at all times or to those who granted us a license for its use. You can only make private use and in no case publicly market the downloaded material. This will not prevent you from using this website to the extent necessary to copy information about your order or contact information.

11- Comment, suggestion, complaints and claims:
Any comment, suggestion, complaint or claim will be well received and will help us to improve our service little by little. We ask you to send us such comments and suggestions, as well as any questions, complaints or claims, through info@makingpatternsfly.com

Your complaints and claims through info@makingpatternsfly.com will be addressed in the shortest possible time.

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